Data Privacy Policy

Data Privacy Policy

The Personal Data We Hold and Why

We may collect personal information from you during the course of business, including when you browse our website, when you contact us and when you engage with our services.

The type of information we may collect from you may include

  • Basic information such you’re your name, title, company and role
  • Contact information such as your postal address, email address and telephone number
  • Financial information, such as payment related information
  • Technical information such as information from your visits to our website, or information of your interaction with our marketing emails
  • Identification and background information provided by yourselves in order for us to be able to provide our services
  • Any other information relating to you, which you may provide in order to allow us to provide our services

When you enquire with us regarding our services, we hold the following personal information via our contact form. We capture this information to be able to respond to your enquiry

  • Name
  • Email address
  • Phone number
  • Details of your event

When you book one of our services, we hold the following personal information via our contact forms. We capture this information so that we can possibly visit you for a consultation, form a contract with you and just in case we need to post any final products to you

  • Name
  • Email address
  • Phone number
  • Address
  • Details of your event

We keep the information on record for ten years, so that we can contact you with relation to

  • details of any special offers. Many couples choose to purchase a wedding album later
  • any contractual issues which arise after the event
  • any photography copyright issues which arise after the event, for example your photographs are used for unauthorised commercial use

These necessary lawful bases for processing your personal information are “Consent” and “Contract”.

Who We Share Your Personal Information With

We are a UK based service company, and operate within the UK, Europe and globally. Any information that you provide with us may be shared with and processed by any of our third parties that are associated with us, for example our accountants.

When you contact us, if you opt to receive regular emails from us, then your name and email address will be stored in MailChimp, which is the third-party software service we use for creating and sending our marketing emails. You may unsubscribe from our marketing emails at any time. This can be done by clicking the unsubscribe link at the footer of every marketing email or contacting us directly and requesting to be removed.

When you contact us, or make a booking with us, your details are stored in Light Blue Software, which is the third-party software we use for managing our business. We will keep this information for ten years so that we can contact you regarding

  • details of any special offers. Many couples choose to purchase a wedding album later
  • any contractual issues which arise after the event
  • any photography copyright issues which arise after the event, for example your photographs are used for unauthorised commercial use

When you opt to make a payment using our online payment system, your transaction will be processed and recorded by “Stripe”. They will have their own Privacy Policy, and as a financial services company, will be governed by their relevant financial services authority.

If you purchase a wedding album from us, your personal details will be given to our wedding album manufactures, Folio Albums, so that they can post the wedding album directly to your address.

All these third parties will have their own Privacy Policies.

We do not share, sell or make your personal information commercially available to any other third parties.

 

Technical Information

Our website uses Google Analytics, which is an analytics tool that tracks and reports visits to our website. This information is used to report how our websites are being used and how to improve the websites. Google Analytics does this by placing small text files called “cookies” on your device. The cookies collect information such as the number of visits to the website, the pages visited, and the length of time visited. The data is aggregated and therefore anonymous.

You may refuse to use cookies at any time by changing the appropriate setting in your web browser software, but please be aware that this will affect your experience and functionality when browsing many websites. To find out more about cookies, visit allaboutcookies.org.

We occasionally send marketing emails via a third-party marketing service called MailChimp. Details can be found under the Third Parties section.

 

Your Right to Your Information

Under the law, you have the right to

  • know why and how your personal data is being processed
  • request a copy of this information
  • have your information corrected if you believe it is factually inaccurate
  • in certain circumstances, “be forgotten”, where we don’t have a valid legal reason to refuse
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